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Holiday arrangements: The company's Spring Festival holiday is from January 25, 2025 to February 6, 2025. Customer service may be unattended, but other services are normal. BEST WISHES.

What's the process of Customization Service?

1) Contact customer service (or email) to determine if it can be customized.

2) After determining that the box type can be customized, buy the 'Customization Service' and notify the customer service.

3) Waiting for customer service confirmation, box type customization has been completed, and new box type ID is provided to you.

4) Use the purchase account to login to the software and activate the custom box type.

FAQ
1. What is Customization Service? 2. What's the process of Customization Service? 3. What if I can't find my custom box type in the box library? 4. How to activate the box after you sign in with third parties? 5. What if I activate the wrong box type? 6. What if the custom box type is faulty? 7. Contact Us 8. Login encountered "Communication interruption! Server failure or a local network outages.Try again please!" How to Self-Test 9. What if the Packmage CAD's parameter interface is blank or cannot be adjusted? 10. 3D proofing encountered surface missing, how to deal with? 11. Installation of Packmage CAD & .Net Framework installation error 16.Windows Defender SmartScreen prevented an unrecognized app error

PACKMAGE TECHNOLOGY CO.,LIMITED